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Frequently asked questions

Do my appliances need special attention?
Moving with pets?
What should I do with my household plants?
What should I do with hazardous items?
What is the right technique for packing?
Moving with Children?
What are the important items to keep with you when you travel?
Is it possible to move during inclement weather?
What should I do with the food in my refrigerator and other perishables?
Do I need to sign any type of paper work the day of the move?

Do my appliances need special attention?
The moving crew will wrap these items in moving blankets to protect them on the truck. However, you should make certain that your dishwasher, microwave, and washing machine are empty. Set an appointment with a service technician to prepare your major appliances for shipment -- or have your agent send someone out who is authorized to perform this service.
Moving with pets?

Pre-planning for the transfer of your pet, as well as for your household goods, should begin as soon as you know you are going to move. Consider:

• State Laws and Regulations
• Pet Identification
• Familiar Surroundings
• Vet Visit
• Arrange for transportation of pets. Take them in the car or send via air. Consider boarding pets either at destination or at a kennel near your present home until you are settled in the new city.

What should I do with my household plants?
According to the "Household Goods Carriers' Bureau Tariff," a carrier is not allowed to accept a shipment containing perishable items, including plants.
We recommended:
• To give them to friends as a remembrance
• To donate them to a local hospital, nursing home or library
• To offer them at a garage sale
What should I do with hazardous items?
Even professional movers cannot move hazardous or combustible items such as propane tanks, firearms, paint, and aerosols, as the pressure in the back of the truck could cause these items to explode or catch on fire, risking enormous damage to the rest of your items. It may be better to dispose of such dangerous items than to try and move them to your new home. Additionally, be certain to empty the fuel out of any gas-operated items (such as a lawnmower or snow blower) prior to moving.
What is the right technique for packing?

• Use wadded newspaper to provide cushion in your boxes
• Wrap fragile items in paper before placing in boxes
• Don’t over pack. Keep boxes and cartons to 50 pounds or less
• Pack items you won’t need until after your are settled in your new location first
• Follow a schedule. Don’t underestimated how long it takes to pack!
• Go room by room to stay organized
• As you complete a room, sort boxes and cartons by weight to make the loading process easier
• Label boxes clearly with your name, room, where the box should go in your new home, and a brief description of contents
It is important to use the correct boxes when packing your belongings. If you are unsure ask your Houston Movers representative.
Below is a quick checklist of what you can pack in our boxes.
When packing fragile items, be sure to use plenty of whitepaper for cushioning and protection!
Book Box - 1.5 Cubic Feet (16.5"x12.5"x12.5")
• Books
• Magazines
• Videotapes
• CDs/DVDs/Video Games
• Records
Linen Boxes - 3.1 Cubic Feet (18"x18"x16.5")
• Clothing
• Towels
• Bed lines
• Shoes/Sneakers
• Pots/Pans
China Boxes (18"x18"x24")
• Dishes
• Glasses
• Delicate fragile items
• Lamp Shades
• Stereo and electronic equipment
Wardrobe Boxes (51"x18"x18")
• Coats and clothes on hangers
• Sweaters
• Slacks
• Comforters/Blankets
Picture Boxes (24"x36"x3.5")
• Pictures
• Paintings
• Mirrors

Legal Box (24"x16"x11") - Legal boxes are used to pack legal size files from your office or home.
Letter Box (24"x13"x11") - Letter boxes are used to pack letter size files from your office or home.
Banker Box (15"x12"x10") - Banker boxes are used to pack are used to pack both legal and letter files.
Mattress Cover (60"x90"x14") - Protect your mattress against dust, soil, water, and moving damages.
White Paper (25lb) - used to wrap fragile items that will be placed in the dish box.
Bubble Wrap (per ft.) - same usage as white paper.
Tape (55 yards)

Moving with Children?
Moving with children can be a rewarding experience for both you and them. Moving should be a time of excitement and adventure. By involving your kids in various aspects of the move, you can reduce their stress levels and ease your tension about moving with children. We also recognize that the moving process fascinates children, but for their own safety, we recommend that they stay with family or friends on moving day. If you do prefer to have them present, be prepared to supervise them carefully to ensure their safety during an often-frenzied day.
What are the important items to keep with you when you travel?
• Prescription drugs
• Children’s Toys
• Important papers and personal records (wills, insurance policies, deeds, family’s medical records, stock certificates, jewelry, etc)
Is it possible to move during inclement weather?
While it may be more pleasurable to move on a warm, sunny day, professional movers are prepared to move during rain, sleet, or snow. They come equipped with supplies to keep your belongings safe from the elements. However, in order to keep costs down, we recommend that you shovel or rake or otherwise clear the access ways in preparation for their arrival, rather than paying your moving crew for the time it takes to remove such obstacles.
What should I do with the food in my refrigerator and other perishables?

Take only food items you are sure will travel well. Do not take anything perishable. In the winter months, do not take anything subject to freezing.

- Open boxes of dried or powdered foods such as rice, macaroni and cereals should be
sealed with tape. Small containers of herbs and spices, condiments, bouillon cubes,
gelatin, flavorings, etc. should be placed together in a small box before packing
in a large carton. Cover holes of shaker-type containers and seal with tape.

- Since canned goods are heavy, the amount placed in one carton should be limited

Do I need to sign any type of paper work the day of the move?
• It is your responsibility to see that all of your goods are loaded, so remain on the premises until loading is complete. After making a final tour of the house, check and sign the inventory. Get your copy from the foreman and keep it.
• Approve and sign the Bill of Lading/Freight Bill. It states the terms and conditions under which your goods are moved and is also your receipt for the shipment. Be sure to complete and sign the declared valuation statement.
• Complete and sign the High-Value Inventory form, whether or not items of extraordinary value are included in the shipment. You also need to sign and date the "Extraordinary (Unusual) Value Article Declaration" box on the Bill of Lading, if applicable to your shipment.
• Make sure the foreman has the exact destination address. Be sure to let the foreman know how you can be reached, including phone numbers, pending the arrival of your household goods.